General Product Info

• Are Bio-First products all natural?

  Yes, they really are natural & non-toxic. They have been verified by Safe Cosmetics Australia and Think Dirty. Our ingredients conform to the Natrue definitions of natural ingredients.

• Are Bio-First products tested on animals?

  Absolutely not.

• Are your products gluten and lactose free?

  Yes, most of our products are. Please refer to individual product ingredient lists for more info.

• What age can your products be used from?

  UltraSensitive Skin Rescue Lotion is from newborn and up. Rapid Lip Rescue and 'Self Heal' Salve is 1+ Manuka Skin Saver is best for 2+ Blemish Ban range is best for 12+ Health Defence formulations - recommended ages 2 years + These are guidelines only, and it is at your discretion.

• Can I use Bio-First products if I am on medication?

  We are unable to provide you with this advice. Please speak with your Doctor if you have a concern. Our product listings provide all the information a Doctor requires to assess the product, as do our product labels. Our products are not intended to diagnosis, treat or cure any disease.

• Chemical free? How is that possible?

  Our products are all natural using high quality ingredients derived from nature. We don't include any unnecessary additives or chemicals such as colouring, parabens, petrochemicals, synthetic vitamins, synthetic fragrances, alcohol, artificial flavouring, or sweeteners. We work to conform to the ...

• Where are your products manufactured?

  All of them are proudly manufactured in Australia from both local and global ingredients sourced through sustainable supply chains.

• How many Bio-First products can I use at the same time?

  As many as you like. As nature intended.

• What is the shelf life of your products?

  Each of our products has its own specific Expiry or Use by date that is detailed on the packaging. Please refer to each bottle for Expiry Date or Date of Manufacture (DOM). Please always follow storage instructions. If you're not sure what the expiry date of your product is, please contact us at ...

• Where do you source your ingredients?

  We source them from sustainable supply chains in places like Australia, New Zealand, South Africa, South Korea, America Eurpe and Middle East.

• Why do you use preservatives in some of your formulations?

  To ensure that we're delivering a safe product to you. A word on Preservatives Here’s the things with preservatives, they often get a bad rap, but really if you’re using the right ones they are there to ensure your safety and prevent infections through contaminated products. We use preservative ...

• Why do you use Citric Acid?

  Our priority is deliver safe and natural formulations that are effective. We use Citric Acid in small amounts, as part of our natural preservative system, to keep some of our remedies safe for you and your family to use. With all of our preservative systems we are careful to use only desired amou...

• Why do you use Potassium Sorbate?

  Our priority is deliver safe and natural formulations that are effective. We use Potassium Sorbate in small amounts to keep some of our remedies safe for you and your family to use. With all of our preservative systems we are careful to use only desired amount, not too much and not too little. Yo...